This policy explains what information we collect through lexofordgeo.com, why we collect it, how long we keep it, and how you can ask us to delete it.
1. What we collect
We collect only the information you choose to enter and submit in the forms on this website:
Diagnostic call forms: company name, website address (on the export form, your English and Chinese website addresses), main market, site builder (optional), main export markets (optional), and the contact details you provide (email, phone, WeChat or WhatsApp).
Site audit request form: the website address you submit, your main market, your contact details and, optionally, your company name.
The check results shown on the site-check section are fictional examples; the page does not read your website. Only after you submit a request do we manually review the public web pages at the address you submitted.
Please do not include personal information unrelated to your enquiry.
2. Why we use it
To reply to your enquiry and arrange a diagnostic call;
To carry out the site audit you requested and send you the results.
We use this information only for these purposes.
3. How long we keep it
Form submissions and the website addresses you submit are kept for 12 months from the date of submission and then deleted. You can ask us to delete them sooner at any time (see section 5).
4. Who may process it
Website hosting provider: processes data as needed to run this website and receive form submissions.
Email service provider: processes data as needed to deliver form submissions to our inbox and to send our replies to you.
These providers process the data only to provide these services. Apart from where the law requires it, we do not share your information with any other third party.
We do not sell your information.
5. Your choices: access, correction and deletion
You can email min@lexofordgeo.com to ask to see, correct or delete the information you submitted to us. To protect your information, we may first need to confirm your identity. Once confirmed, we will handle your request and reply to you.
6. Security
We take reasonable measures to protect your information, such as limiting access to the people who handle enquiries. No method of transmission or storage over the internet is completely secure.
7. Applicable law
We handle personal information in line with applicable laws and regulations.
8. Changes to this policy
If this policy changes, we will update this page and its effective date.
9. Contact us
For questions about this policy or your information, email min@lexofordgeo.com.
